Security & control

Your Account, Your Rules, Your Control

Handing automation your Blacklane account is a big trust decision. Here's exactly how BotPilot protects your account, your data, and your control at every step.

How we protect you

You are always in control

Start and stop the bot whenever you want, change any filter instantly, and take over manually at any time. BotPilot never accepts a ride you haven't configured it to accept — it acts strictly within your rules.

Full transparency, no black box

Every offer the bot accepts or skips is logged in your dashboard with the reason. You can see exactly what happened on your behalf and adjust your filters with real data — nothing is hidden.

Credentials handled carefully

Your Blacklane login is used only to do what you would do yourself — read your offers and accept the ones that match. We treat your credentials and personal data as sensitive and never share them.

Human-like, careful operation

The bot is engineered to interact with Blacklane the way a real chauffeur would, with careful request handling and safeguards designed to protect your account from being flagged for abnormal behaviour.

Use it responsibly

Automation is a powerful tool, and like any tool it should be used sensibly and within Blacklane's terms of service. BotPilot gives you the controls — realistic filters, schedule limits, daily caps — to run a healthy, sustainable operation rather than an aggressive one.

If anything ever looks off in your logs, you can pause the bot instantly and reach us for help. Your account and your reputation come first.

Try it with confidence

Start the free trial, keep full control, and watch every decision the bot makes in your dashboard. Cancel anytime.

Security — How BotPilot Protects Your Blacklane Account | BotPilot